Meet the Team / Clare Davidson
Specialising in strategic marketing through customer engagement.
Clare built a Bristol based outsourced call centre business from £3m to £26m in three years employing over 1000 FTE. Understanding what clients look for when they’re buying, and knowing who the best prospects are, was key to this growth.
Over 7 years the quality of the customer experience programmes created a brand reputation that attracted the launch of “Sainsbury’s To You” home shopping programme, delivered customer service programmes on behalf of Peugeot UK, Fiat UK, Volvo UK, Barclays, Microsoft and many others outstripping the growth of the UK competition.
7 Keys to Managing & being Managed
The 7 Keys is the best performance management tool you will find. Managing performance is about more than shouting when budgets are missed. The 7 keys will measure all of your staff on a regular basis and ensure all are focused on your goals. And they will enjoy the process.Read more
The need for transformation can be caused by many factors and can be a daunting prospect but our EXPERIENCED team is sure to be able to help.Read more
Online video marketing is a premium form of advertising that is becoming a key way to build brands. A web site without video is not maximizing the brand opportunity.Read more
Our Consultant Christine Pratt created the National Bullying Helpline and has recently signed TV celebrity Chelsee Healey to the cause. Her track record of reconciling differences has saved tens of thousands of pounds.Read more